How to Fix Laptop Touchpad that Cannot Move [Complete Guide]

Touchpads are an indispensable part of laptop products today. However, in the process of using them, there will be errors that make users uncomfortable. So, do you know how to fix a laptop mouse that can’t move?

Don’t worry because in this article we will assist you, let’s find out.

Why can’t the laptop touchpad be used?

The fact that the laptop mouse does not move may be because during use you have turned off the laptop’s touchpad, thus making them inoperable. In addition, because the current driver is not suitable for the mouse or you have not updated it, it is also the cause of the mouse not moving.

Ways to fix laptop touchpad not moving

Re-enable the touchpad with the keyboard

To fix the situation that the laptop mouse does not move, you can proceed to turn it on through the keyboard by holding down the Fn key + the key with the touchpad icon to complete. At this point, you can check if the laptop mouse can work again or not.

Enable touchpad again through settings

Another way for you to re-enable the touchpad is through the settings with the following steps:

Step 1: Click Start > Settings.

Step 2: Press Bluetooth & devices > Touchpad.

Step 3: Drag to the right to turn on the touchpad to complete.

Update the driver again

If your driver is old, making the mouse incompatible, you can update the driver by following these steps:

Step 1: Select Start > Settings.

Step 2: Click next at Windows Update > Advanced Options.

Step 3: Click on the Optional Updates section.

Step 4: In the Driver Updates section, select which driver package you want to update, and then click Download & Install to complete.

Warranty and repair

If you have tried the above methods and your laptop mouse still cannot move, now you should bring your laptop to a reputable place for warranty and timely repair to avoid further damage. wish.

Troubleshooting Steps

If your laptop’s touchpad is not moving, there are several troubleshooting steps you can take to try and fix the problem. Here are some steps to follow:

Restart the laptop

Sometimes, a simple restart can solve the problem. Restart your laptop and check if the touchpad is working properly.

Check the touchpad settings

Check the touchpad settings to make sure that it’s enabled and configured correctly. Go to the Control Panel or Settings, then click on Devices and Touchpad. If the touchpad is disabled, enable it and try using it again.

Update or reinstall the touchpad driver

If the touchpad driver is outdated or corrupted, it can cause the touchpad to malfunction. To update the driver, go to the manufacturer’s website and download the latest driver for your touchpad. If that doesn’t work, try uninstalling and reinstalling the touchpad driver.

Clean the touchpad

Dirt, dust, and debris can accumulate on the touchpad, preventing it from functioning properly. Use a microfiber cloth or a soft-bristled brush to gently clean the touchpad. Avoid using harsh chemicals that can damage the touchpad.

Check for physical damage

If the touchpad is physically damaged, it may not work properly. Check for any cracks or damage to the touchpad surface. If you find any damage, you may need to replace the touchpad.

Use an external mouse as an alternative

If none of the above troubleshooting steps work, you can use an external mouse as an alternative. Connect a USB or wireless mouse to your laptop and use it instead of the touchpad.

By following these troubleshooting steps, you can often fix the problem with your laptop’s touchpad. If the issue persists, you may need to seek professional help or replace the touchpad altogether.

Advanced Troubleshooting Steps

If the basic troubleshooting steps don’t work, there are more advanced steps you can take to try and fix the problem. Here are some advanced troubleshooting steps to follow:

Disable and re-enable the touchpad

Disabling and re-enabling the touchpad can sometimes reset the touchpad and fix any software issues. To do this, go to the Control Panel or Settings, then click on Devices and Touchpad. Disable the touchpad, wait a few seconds, and then enable it again.

Use the device manager to troubleshoot

The device manager can help you troubleshoot hardware and driver issues. Go to the Start menu, search for “device manager,” and click on the Device Manager app. Look for the touchpad driver, right-click on it, and select “Update driver.” You can also try disabling and re-enabling the touchpad driver.

Perform a system restore

If the problem started recently, performing a system restore can roll back your system to a previous state when the touchpad was working correctly. To do this, go to the Start menu, search for “system restore,” and click on the System Restore app. Follow the prompts to restore your system to a previous date.

Reset or reinstall the operating system

If none of the above troubleshooting steps work, you may need to reset or reinstall the operating system. This will erase all data on your laptop, so be sure to back up your files before proceeding. Go to the Settings, then click on Update and Security, and select “Recovery.” Follow the prompts to reset or reinstall the operating system.

Prevention Tips

Preventing problems with your laptop’s touchpad is always better than trying to fix them later. Here are some prevention tips to keep your touchpad functioning properly:

Regular cleaning of the touchpad: Dirt, dust, and debris can accumulate on the touchpad, preventing it from functioning properly. Regularly clean the touchpad with a microfiber cloth or a soft-bristled brush to prevent any build-up.

Updating drivers and software regularly: Outdated or corrupted drivers and software can cause touchpad issues. Make sure to update your touchpad driver and other software regularly to prevent any issues.

Use a protective case or cover: Using a protective case or cover can prevent physical damage to your laptop’s touchpad. It can also protect your laptop from other types of damage, such as spills or drops.

Avoid physical impact: Physical impact can damage your touchpad, causing it to malfunction. Avoid dropping your laptop or exposing it to other types of physical impact.

How do I restart my computer if my touchpad is not working?

If your touchpad is not working, you may wonder how to restart your computer. Luckily, there are several ways to restart your computer without using the touchpad.

One way to restart your computer is to use the keyboard. Press and hold the Windows key and then press the letter “I” to open the Settings app. Use the arrow keys to navigate to the Power button, press Enter, and then select “Restart” to restart your computer.

Another way to restart your computer is to use the physical power button. Press and hold the power button for a few seconds until the computer shuts down, then press the power button again to turn it back on.

If you have an external mouse, you can also use it to navigate to the Start menu and select “Restart” from the power options.

By using these alternative methods, you can restart your computer even if your touchpad is not working.

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